Maxpert DigitalMAXPERTDigital
عربي
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IContact Contact Center Platform

A complete contact center with WhatsApp Business and an Arabic-speaking AI agent — cloud or on-premises.

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IContact is Maxpert’s contact-center and unified-communications platform: PBX, queues and call routing, recording, live wallboards, WhatsApp and messaging inboxes, and AI call analysis — one system, managed from an Arabic-first admin.

Key features

PBX & smart queues

Flexible routing, IVR flows, and full call recording.

Built-in WhatsApp Business

Conversations, templates, and campaigns in the same agent screen.

AI agent

Answers routine questions in Arabic and hands complex cases to a human.

Call analysis

Automatic summaries and quality scoring for every call.

Live wallboards

Real-time queue, performance, and SLA indicators.

Flexible deployment

Cloud, or fully on-premises where required.

Demo center

Try the system

S
● Guided only

Smart Contact Center

PBX, queues, and an Arabic-speaking AI agent — in a guided session with an engineer.

Plans

Essential

Contact for pricing

  • Cloud deployment
  • Business-hours support
  • Team onboarding

Professional

Contact for pricing

  • Cloud or on-premises
  • Extended support & advanced reporting
  • Custom integrations

Enterprise

Contact for pricing

  • Fully on-premises deployment
  • 24/7 support with SLA
  • Full customization & gov integration